human-led customer service operations

1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Feb 13, 2025 by Mike Murchison · across every show →

Everything said about human-led customer service operations, oldest first

Feb 13, 2025 neutral
Assertion Supported
Murchison: $500B spent annually on human-led customer service globally
“Globally, every year, five hundred billion dollars is invested in human-led customer service operations around the world.”
Mike Murchison Feb 13, 2025 ▶ 3:03 Farewell, Chatbots: AI Agents Are Taking Over Customer Service | Mike Murchison, CEO, Ada
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