customer service software

1 statements across 1 episodes · 1 bullish · 0 bearish · 1 people on the record · first statement Feb 13, 2025 by Mike Murchison · across every show →

Everything said about customer service software, oldest first

Feb 13, 2025 positive
Insight
Murchison: AI software buyers should expect continuous improvement, not static consistency
“Businesses should not be purchasing, you know, customer service software in twenty-twenty-five and expecting the results to be consistent. You know, they're not buying a piece of software to solve a problem today. What they should be purchasing is an expectati…”
Mike Murchison Feb 13, 2025 ▶ 56:25 Farewell, Chatbots: AI Agents Are Taking Over Customer Service | Mike Murchison, CEO, Ada
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