CRM
2 statements across 1 episodes · 1 bullish · 1 bearish · 1 people on the record · first statement Sep 25, 2020 by David Cancel · across every show →
Everything said about CRM, oldest first
Sep 25, 2020 negative
Cancel: Traditional CRMs reliant on manual human data entry are insane
“Again, like this idea that we have today of a CRM or centralized place for, to keep all this information is a pretty insane system, right? This idea that humans enter things into one big ledger and they have to enter it in a certain format and all those humans…”
Sep 25, 2020 positive
Cancel: Drift is secretly building a new CRM based on conversational data
“Basically what we've been trying to do from the beginning, which is invisible to everyone is that we are trying to build a new type of CRM. And we believe that we're doing that on a different type of data model, which is largely driven by conversation conversa…”