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Crisis Text Line

2 statements across 2 episodes · 1 bullish · 0 bearish · 2 people on the record · first statement May 28, 2015 by Jake Porway · said 7 times in 2 episodes since 2015 · across every show →

Mentions by year

brought up most by Jake Porway (6), Harry Glaser (1)

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2018 1 mention in 1 episode
2015 6 mentions in 1 episode

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Everything said about Crisis Text Line, oldest first

May 28, 2015
Assertion Partly supported
Five percent of Crisis Text Line users consume 40% of counselor resources.
“So it's something like five percent of the people that call into these crisis lines take 40% of the resources.”
Jake Porway May 28, 2015 ▶ 8:16 Jake Porway, DataKind // Data For The Greater Good (FirstMark / Data Driven NYC)
Apr 9, 2018 positive
Assertion Contradicted
Crisis Text Line uses machine learning to suggest real-time volunteer responses
“They have started using machine learning to suggest answers in real time to the responders of these text messages”
Harry Glaser Apr 9, 2018 ▶ 9:41 The Conscience of AI // Harry Glaser, Periscope Data (FirstMark's Data Driven)
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