business process outsourcing
also referred to as: bpo
1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement May 31, 2024 by Daniel Dines · across every show →
Everything said about business process outsourcing, oldest first
May 31, 2024
Dines: Automation is the only way BPOs can deliver ongoing savings
“So they initially start with some kind of business process engineering, which is pure, you know, it's working on the flowchart and understanding how you can remove unnecessary trips in the process. But after that, automation is the only game in town.”