automation
5 statements across 5 episodes · 0 bullish · 1 bearish · 5 people on the record · first statement Oct 27, 2021 by Matt Turck · across every show →
Everything said about automation, oldest first
Oct 27, 2021 neutral
Turck: Big data, AI, and automation form a single continuous trend
“Ultimately it's all the same thing. It's all the same trend, which is basically turning companies from sort of like analog companies that run on, you know, sending Excel spreadsheets around with a lot of manual processes into companies that are intelligent and…”
Mar 8, 2022
May 31, 2024
Dines: Automation is the only way BPOs can deliver ongoing savings
“So they initially start with some kind of business process engineering, which is pure, you know, it's working on the flowchart and understanding how you can remove unnecessary trips in the process. But after that, automation is the only game in town.”
Aug 1, 2024
Apr 3, 2025 negative
Knoop: LLM failure rates break unsupervised server-based automation workflows
“You know, it fails randomly two out of 10 times, which might be fine in a supervised setting like ChatGPT. You know, where you're talking with these sort of assistants but it doesn't really work in an automation case where it's hands-off keyboard running on a …”