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AI resolution rate

1 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Feb 29, 2024 by Des Traynor · across every show →

Everything said about AI resolution rate, oldest first

Feb 29, 2024
Insight
Traynor: Higher AI resolution rates come at the cost of worse answers
“If you're willing to tolerate worse answers you can hit a higher resolution rate, but that's a very conscious trade-off that I think people aren't honest enough about.”
Des Traynor Feb 29, 2024 ▶ 29:59 How Intercom transitioned to being AI-first | Des Traynor, Co-Founder of Intercom
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