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Wiz founders conducted 10 to 15 customer discovery calls daily in 2020

Raaz Herzberg · Building Wiz: the fastest-growing startup in history | Raaz Herzberg (CMO and VP Product Strategy) · Nov 17, 2024 · at 12:26

Raaz Herzberg, CMO and VP of Product Strategy at Wiz, discusses how the team conducted customer discovery in March 2020 during COVID-19 lockdowns.

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“So yeah, we took like 10, 15 calls a day, back to back.”

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