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Rathi: Team execution failures stem from only three root causes

Anuj Rathi · The full-stack PM | Anuj Rathi (Swiggy, Jupiter Money, Flipkart) · Dec 7, 2023 · at 54:01

Anuj Rathi (CPMO at Jupiter Money) outlines his leadership diagnostic framework for troubleshooting team underperformance to Lenny Rachitsky.

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“There are only three reasons, again, why things do not happen the way you want them to happen as a leader. And you can look at a person and you would say either that person can't do, which is a capability issue, or they won't do, Which is a motivation or an alignment issue, or they were not set up to do, which is really your problem, that you didn't set up the ways of working in org design properly, or your OKR structure sucks, and so on and so forth.”

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