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Chesky: Leaders cannot evaluate performance without being in the details

Brian Chesky · Brian Chesky’s new playbook · Nov 12, 2023 · at 32:26

Brian Chesky, co-founder and CEO of Airbnb, defends hands-on founder management against conventional management advice about delegation and empowerment.

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“I think there's a difference between micromanagement, which is like telling people exactly what to do and being in the details, being the details is what every responsible company's board does to the CEO. It doesn't mean the board is telling them what to do, but if you don't know the details, how do you know people are doing a good job? People think that great leaders job is to like hire people and just empower them to do a good job. Well, how do you know they're doing a good job if you're not in the details?”

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