“One of the ways we build relationships is through disclosure, through allowing ourselves to become more known.”
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More from Carole Robin
Insight
Robin: Greater self-disclosure gives leaders more control over their own narratives
“In the absence of data, people make shit up. So if you don't want people to make shit up about you, you're better off disclosing more because then you'll have more control over your self-definition, not less.”
Carole RobinApr 25, 2024▶ 1:24:30How to build deeper, more robust relationships | Carole Robin (Stanford professor, “Touchy Feely”)
Opinion
Robin: Employees abandon emotionless, robotic leaders once alternatives exist
“They're going to follow you for a while because you've got a really great idea, and the minute they've got another choice, man, they are out of there.”
Carole RobinApr 25, 2024▶ 26:40How to build deeper, more robust relationships | Carole Robin (Stanford professor, “Touchy Feely”)
Insight
Robin: Anger creates distance while expressing underlying hurt connects
“Anger is a distancing emotion. Whereas hurt, fear, sadness, loneliness, happiness, joy are all connecting emotions.”
Carole RobinApr 25, 2024▶ 35:31How to build deeper, more robust relationships | Carole Robin (Stanford professor, “Touchy Feely”)
Insight
Robin: All feedback is positive because more data is always better
“All feedback is data. So all feedback is positive. Data, more data is always better than less data.”
Carole RobinApr 25, 2024▶ 54:37How to build deeper, more robust relationships | Carole Robin (Stanford professor, “Touchy Feely”)
Insight
Robin: People can change their behavior, but not their personality
“We are all capable of changing our behavior. We cannot change our personality. We are born wired with personalities.”
Carole RobinApr 25, 2024▶ 1:02:08How to build deeper, more robust relationships | Carole Robin (Stanford professor, “Touchy Feely”)
Insight
Robin: Interpersonal competence determines professional and personal success
“People do business with people, not ideas, not products, not machines, not tactics strategies, not even money. They do business with people. So you better get the people part right if you really want to succeed. And that, that interpersonal competence is a det…”
Carole RobinApr 25, 2024▶ 8:34How to build deeper, more robust relationships | Carole Robin (Stanford professor, “Touchy Feely”)
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