sales team

“It's super important in sales, because if sales can't tell the story, they can't pitch it. If they can't pitch it, they're gonna make shit up.”

“While a lot of the feature work that we'll do to support our target personas of sales teams, customer success teams, recruiting teams will impact folks who are not in those personas. Those are the core ICPs that we're going after.”

“If your sales team is very heavily embedded in the Salesforce, don't try to have them switch to a different solution. It's just not gonna work. You need to try to figure out how to embed what you need, the data in the Salesforce, not get them to use some other…”

“And again, we are, I think in the product development space gotten a little bit lazy of actually showcasing that enterprise value in product. So we rely on excellence of sales team to tell that story.”

“Now, when it comes to PLS, you don't own revenue target in my opinion, but what you do own is the pipeline that was created by product. That you have a handshake with sales team over.”

“If your product needs to be put in context and customized and assisted, you know, sales teams sometimes are expensive services arms to cover over product issues and help customers buy it until it's fixed.”

“We actually didn't have a sales team for the first three years. So all of our revenue, we did have it was paid, but it was all self-serve.”

“If we don't have sales involved in building the pitch is never going to stick.”

“Canva didn't really build a sales team until they were well north of five hundred million in revenue because it's epic self-serve, right?”

“And I'll tell you a company I invested in. 18 months ago when things were easier, right? Maybe 20 months ago, they were doing five million in revenue, growing over a hundred percent with the sales like motion. Things got harder. Things got harder as they did f…”

“I can tell you Lenny, a hundred percent of the time in the sales meeting, when you force, do a whiteboard force rank, you end up walking out with very different outputs than when you start the meeting in sales a hundred percent of the time.”

“The broader theme behind this next category is your sales team is a research team, and if you don't view them that way, you are missing out on half the value”

“Something quite controversial, which is to take the thing that our sales team was gated on a self-hosted version of retool and made that available self-serve to anybody who wanted it. They didn't have to talk to a salesperson and that kind of blew up the funne…”

“The pro, the net productivity is about the same. It's not better. It's not worse. But it's so much more efficient and it scales because software scales.”

“They don't work out of the box. But when you dial them in, when you take your best person or your best script and you train an agent with your best person and best script, that agent can start to become a version of your best salesperson, your best person.”