Radical Candor

“Interestingly enough, Kim Scott was at Dropbox for a short period of time. So when I joined Dropbox, she was actually on my interview panel and we overlapped for three months. And she actually workshopped that book with our team before, or before she published…”

“Part of the problem with obnoxious aggression is that you harm other people, but it's also inefficient because when you act like that, people can't hear what you're saying, so you're wasting your breath, you know.”

“There's really an order of operations to radical candor, and if you begin with soliciting criticism, then you take the first and most important step to improving your relationship with that person enough that, that it becomes easier for you to give it as well …”

“I believe that the more novels people read, the better, that's the, if people often ask me, like, what can I do to move up on the care personally dimension of radical candor? And read more novels. This is the best way I know of to build compassion for other pe…”

“Very often the leaders who are low on the care personally dimension, they do care about their results and they do care about their own careers. And so when you sort of explain this to them in terms of enlightened self-interest, they tend to get better at it.”

“However, praise is even more important than criticism in terms of radical candor. Radical candor is not all about The boss giving the employee criticism. It should always start with soliciting feedback and it should include more praise and criticism.”

“Where I try to go a step further than radical candor is to not just say, hey, here's my feedback, you know, just wanting you to know, but to say, and I want something, right? Like I would like to see an outcome.”

“I would even say it's even more important in Latin America in some Asian countries. Where you have a culture, and I'm Latin American, so I can talk a little bit about stereotypes without it becoming offensive especially ones that are true, where there's a lot …”