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marginal user

2 statements across 1 episodes · 0 bullish · 0 bearish · 1 people on the record · first statement Oct 20, 2022 by Adriel Frederick · across every show →

Everything said about marginal user, oldest first

Oct 20, 2022
Insight
Frederick: Quantitative data alone cannot diagnose marginal user friction
“Something I caution people against though is don't use the data alone to figure out who the marginal user is. It'll give you a clue where they are and what might be wrong. We'll give you some hints. It's not going to give you the answer. You have to go watch t…”
Adriel Frederick Oct 20, 2022 ▶ 52:44 Humanizing product development | Adriel Frederick (Reddit, Lyft, Facebook)
Oct 20, 2022
Insight
Frederick: Analyzing worst-case user experiences reveals systemic product flaws
“I like to go to the worst. It shows me everything that's wrong, but the marginal user thinking helps you prioritize what thing to do next.”
Adriel Frederick Oct 20, 2022 ▶ 55:14 Humanizing product development | Adriel Frederick (Reddit, Lyft, Facebook)
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