ITSM
1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Jul 30, 2023 by Nicole Forsgren · across every show →
Everything said about ITSM, oldest first
Jul 30, 2023 negative
Forsgren: Two-week change approval wait for software stability is a myth
“When I first started like ITIL and ITSM, right, the old school kind of change management processes, the common knowledge was that you had to have at least a two week wait for change approvals in order to get that stability. Turns out that's not right, right? I…”