Geoff Charles

15 statements across 2 episodes · 5 bullish · 1 bearish · 1 people on the record · first statement Aug 6, 2023 by Geoff Charles · said 5 times in 3 episodes since 2023 · across every show →

On the record as a speaker too: Geoff Charles's record, appearances and statements → this page counts the times other people say the name.

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Everything said about Geoff Charles, oldest first

Aug 6, 2023 neutral
Disclosure
Geoff Charles has never scheduled or run a status meeting at Ramp
“I've never had a status meeting. I've never scheduled a status meeting. Statuses are done async.”
Geoff Charles Aug 6, 2023 ▶ 26:31 Velocity over everything: How Ramp became the fastest-growing SaaS startup ever | Geoff Charles
Aug 6, 2023 neutral
Disclosure
Ramp freezes new features if teams breach quality and confusion metrics
“And if that number is a slightly elevated, we're basically saying you can't ship any new features. You need to fix these things. And so, yeah, there's just these types of controls, but basically trying to standardize across the teams. This is your percentage o…”
Geoff Charles Aug 6, 2023 ▶ 23:35 Velocity over everything: How Ramp became the fastest-growing SaaS startup ever | Geoff Charles
Aug 6, 2023 positive
Insight
Fast-moving teams should stress-test product decisions at GA, not pre-beta
“It's the difference between a beta and the GA that that's where we really get plugged in when we make the decision to go live. To the rest of the customer base and asking sales to start selling. That's where I'll really come in and stress test the hypotheses a…”
Geoff Charles Aug 6, 2023 ▶ 20:43 Velocity over everything: How Ramp became the fastest-growing SaaS startup ever | Geoff Charles
Aug 6, 2023 neutral
Insight
To protect deep work, check email once daily and Slack hourly
“Turn off notifications. Quit Slack. When you're doing deep work, check your emails once a day and just like literally go through them in like five minutes. They're off the times. Most of them are useless. Check Slack only at the top of the hour.”
Geoff Charles Aug 6, 2023 ▶ 1:14:30 Velocity over everything: How Ramp became the fastest-growing SaaS startup ever | Geoff Charles
Aug 6, 2023
Insight
Very few individual contributors execute well across multiple simultaneous priorities
“There are very few people who are able to execute extremely well and more than one thing. And it's especially true for individual contributors.”
Geoff Charles Aug 6, 2023 ▶ 10:48 Velocity over everything: How Ramp became the fastest-growing SaaS startup ever | Geoff Charles
Aug 6, 2023 positive
Insight
Anchoring on revenue targets and design prototypes drives extreme product velocity
“You're able to move super, super fast. If you have those two things in mind, the market and the revenue goal, because we're very revenue driven as a company and the designs that, that can really keep you anchored on, on what this could look like.”
Geoff Charles Aug 6, 2023 ▶ 14:58 Velocity over everything: How Ramp became the fastest-growing SaaS startup ever | Geoff Charles
Aug 6, 2023 positive
Opinion
Ramp's velocity is driven primarily by elite engineering and design talent
“Behind ramps velocity is a lot less like the culture that, that I try to amplify a lot more, the quality of the engineering and design talent candidly.”
Geoff Charles Aug 6, 2023 ▶ 24:59 Velocity over everything: How Ramp became the fastest-growing SaaS startup ever | Geoff Charles
Aug 6, 2023
Insight
Shield new product teams from organizational chaos until product-market fit
“Small teams have a single threaded focus give them the resources they need to execute, big lofty goals, very tight timelines, and then like shield them from the chaos that is the rest of the organization. Basically don't bother them and don't even tell the res…”
Geoff Charles Aug 6, 2023 ▶ 9:50 Velocity over everything: How Ramp became the fastest-growing SaaS startup ever | Geoff Charles
Aug 6, 2023 positive
Insight
Interactive visionary prototypes shared via video walkthroughs dramatically increase product velocity
“Having designers spend more time creating more visionary prototypes and then sharing those out in videos. It just has just huge impact on, on how exciting work is and how excited the team are. And so just providing that clarity is massive. And I think just aga…”
Geoff Charles Aug 6, 2023 ▶ 1:13:43 Velocity over everything: How Ramp became the fastest-growing SaaS startup ever | Geoff Charles
Aug 6, 2023 positive
Insight
Offload memory into written notes to free cognitive headspace for processing
“I try to create or free up headspace for processing, not memory, and so I just basically spend very little time memorizing anything, and I write everything down.”
Geoff Charles Aug 6, 2023 ▶ 55:50 Velocity over everything: How Ramp became the fastest-growing SaaS startup ever | Geoff Charles
Aug 6, 2023 negative
Disclosure
Ramp avoids OKRs for product teams to prioritize direct roadmap velocity
“I stay away from them from a product perspective, because again, I want to focus on velocity, which is just output, which is your roadmap. But they could, they're pretty strong at more of the cross-functional side of things as well as the financial side of thi…”
Geoff Charles Aug 6, 2023 ▶ 43:15 Velocity over everything: How Ramp became the fastest-growing SaaS startup ever | Geoff Charles
Aug 6, 2023 neutral
Disclosure
Ramp maintains zero bug backlog and fixes bugs as they surface
“We don't have a bug backlog. We fix every bug once they're surfaced almost.”
Geoff Charles Aug 6, 2023 ▶ 23:06 Velocity over everything: How Ramp became the fastest-growing SaaS startup ever | Geoff Charles
Aug 6, 2023
Insight
Writing rather than reading is the best way to improve clear thinking
“You could read things and that's helpful, but I don't think that reading makes you necessarily think better. It makes you more wise. But the best way to increase your capacity to think is to actually do the thinking. And so that's where I see writing. If you'r…”
Geoff Charles Aug 6, 2023 ▶ 50:27 Velocity over everything: How Ramp became the fastest-growing SaaS startup ever | Geoff Charles
Aug 6, 2023 neutral
Disclosure
Charles requires public weekly goals and uses 1-on-1s only to unblock reports
“I basically have teams, all my directs post their goals every week. First thing Monday, the goal there is to also have them review each other's goals. I have a one-on-one template that I basically use to keep on track of how progress is being made. But I certa…”
Geoff Charles Aug 6, 2023 ▶ 19:10 Velocity over everything: How Ramp became the fastest-growing SaaS startup ever | Geoff Charles
Nov 29, 2023
Insight
Charles: Asking about a candidate's hardest challenge reveals agency and grit.
“I asked, what's the hardest thing you've ever done? And I asked that because working at ramp is hard. I want to understand like what hard means for them. I want to understand why it was hard. I want to understand how they overcame that difficulty, how they wor…”
Geoff Charles Nov 29, 2023 ▶ 4:06 My favorite interview questions from 100+ guests
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