feedback

“Someone will come to me and they'll give me a piece of feedback. The next Monday when I have my staff meeting, I'll make Comment about something and I'll say, well, a lot of this came because I got this great piece of feedback from, you know, and I'll name the…”

“Jules will look for feedback, then he'll repeat it back to me better than even I presented it. And then I'd say, well, let me now feel safer to even provide, because anyone who's explaining it to a place that they all not only internalize it, but they can arti…”

“What you do need is to listen to contradictory feedback. So what was the premise here is you're being told that something that you hold as your strength is actually in your way or a development area. Do not dismiss that. Recognize most likely you're doing it c…”

“Where people get into trouble, I think, is when they want to use craft as an excuse to not get any feedback.”

“Being nice, that's like patronizing or telling somebody things that are half truths or just like getting by. And I'm against that, but being kind, isn't that being kind is like, Hey, how can I deliver this feedback in a way that is actually productive and hel…”

“If somebody who's done anything better than me gives me any amount of criticism I will absolutely flip and make all the changes and evolve. And I seek feedback all the time from people. But if I start taking feedback from everybody who do not understand and nu…”

“If you have feedback to give someone else, I think you can start by asking, hey, do you have feedback from me? And kind of taking the feedback first. So then that person feels like, okay, like maybe I have my way of seeing this situation. Like, let me communic…”

“All feedback is data. So all feedback is positive. Data, more data is always better than less data.”

“And I feel that you don't care, and I feel you're being insensitive are not feelings. They're attributions and imputed motives, and that's where we make our biggest mistakes when it comes to feedback. And what that does is it makes the other person defensive.”

“During the feedback conversations, I also try to Frame things as, this is how you're being perceived, then you are doing X. Because I think even though it's hard to hear, oh, hey, this person doesn't perceive you in the way that you may think, then we can talk…”

“So if you get people to opt in, yes, I want us to have a great relationship. I want us to help each other get better. I want feedback. That's. 60% of the hard part of delivering difficult feedback later on.”