churn rate

also referred to as: churn rates

3 statements across 2 episodes · 0 bullish · 1 bearish · 2 people on the record · first statement Feb 19, 2023 by Patrick Campbell · across every show →

Everything said about churn rate, oldest first

Feb 19, 2023 neutral
Insight
Campbell: SaaS retention is highest for daily tools and background automation
“When we look at churn rates across different types of products, those products that are workflow products you use every single day or mostly every single day, or those products you don't have to log into, but you still get the value. That's where the lowest ch…”
Patrick Campbell Feb 19, 2023 ▶ 28:19 10 lessons on bootstrapping a $200m business | Patrick Campbell (ProfitWell)
Jan 25, 2026 negative
Opinion
Cohen: Any monthly churn rate over 3% is terrible
“Anything about three percent per month cancellation is, is, is terrible.”
Jason Cohen Jan 25, 2026 ▶ 13:41 The surprising advice from a founder who built 2 unicorns | Jason Cohen (WP Engine)
Jan 25, 2026
Insight
Cohen: A SaaS company's maximum size is new additions divided by churn
“There's this maximum size you could ever be. It's when churn equals growth, right? Like that's the, So how would you compute that? It's actually quite simple because let's say you have this five percent per month, just let's take a number. So it's simply the a…”
Jason Cohen Jan 25, 2026 ▶ 16:23 The surprising advice from a founder who built 2 unicorns | Jason Cohen (WP Engine)
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