Insight certainty 4/5 debate potential 1/5

Seshan: Stripe's core business model relies on retaining scaling customers

Tara Seshan · Lessons from Stripe on adding new products | Tara Seshan (Watershed, Stripe) · Jun 22, 2023 · at 26:45

Former Stripe product lead Tara Seshan explains why Stripe Billing had to be overhauled to support growing enterprise clients rather than only early-stage developers.

0:00 / 0:07exact quote · 7.3s
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“The whole engine of Stripe's business is your users should not grow, grow off you. Like as they scale, you make more money. And they make more money.”

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More from Tara Seshan

Prediction Open · timeframe Jun 2033
Seshan predicts every public company will require carbon accounting in 10 years
“In 10 years, every public company will need to do some level of carbon accounting and have a decarbonization plan to underscore that.”
Tara Seshan Jun 22, 2023 ▶ 31:31 Lessons from Stripe on adding new products | Tara Seshan (Watershed, Stripe)
Insight
Seshan: Overfunding early product bets creates coordination drag and slows progress
“Actually in that early stage of, Trying to establish something. Actually having more resourcing holds you back, as counterintuitively as that seems. Like, more people to bring along versus people who you're ideating with actually create drag on that process.”
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Assertion Not checkable as stated
Patrick Collison required new Stripe products to plausibly add $10B in enterprise value
“When Stripe got larger and larger, the question became not only why now, but like, what's the opportunity on the table for this idea? Like, this has to be an idea where we could eventually work it out to Patrick's, you know, sort of bar was, is this gonna add,…”
Tara Seshan Jun 22, 2023 ▶ 9:39 Lessons from Stripe on adding new products | Tara Seshan (Watershed, Stripe)
Insight
Seshan: High-potential hires generate more value than experienced, prestigious candidates
“Hungry and high potential person who's dedicated to growing quickly can build more value for the business than a statusy or experienced person who is less high potential.”
Tara Seshan Jun 22, 2023 ▶ 13:15 Lessons from Stripe on adding new products | Tara Seshan (Watershed, Stripe)
Insight
Seshan: Most Smart People Lack the Drive to Finish Projects
“Like, most smart people are actually terrible at having the drives or follow through to take the thing over the finish line, drag it through.”
Tara Seshan Jun 22, 2023 ▶ 16:12 Lessons from Stripe on adding new products | Tara Seshan (Watershed, Stripe)
Insight
Seshan: Unseating incumbents requires 10x quality, but retention products just need baseline utility
“You have to be tenx better at that phase than whatever they had before versus we just didn't, we just need to not suck with the other way.”
Tara Seshan Jun 22, 2023 ▶ 28:26 Lessons from Stripe on adding new products | Tara Seshan (Watershed, Stripe)
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