Milliano: Radical transparency about readiness gaps helps retain passed-over talent
Eeke de Milliano · What makes (or breaks) executive hires | A deep dive with Eeke de Milliano (Stripe) · Mar 6, 2025 · at 34:19
Eeke de Milliano, Head of Global Product at Stripe, discusses how to communicate with internal candidates when hiring an external executive above them.
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“The second best thing you can do, I think, is just be super transparent and open throughout the process. Like, really good high performers want to hear how they can get better. Generally telling them, like, look, you're not ready for this role, and here are the reasons why you're not ready for this role, but here are all the ways in which, like, you're going to have opportunities to grow, especially under this new leader. Generally, I think works. Honestly, really well.”
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