Xero's AI bank reconciliation hits 97% accuracy, saving businesses 22 hours monthly
Diya Jolly · AI killed the product roadmap | Diya Jolly (CPO & CTO of Xero) · Apr 30, 2026 · at 9:30
Diya Jolly, CPTO at Xero, discusses building AI-driven bank reconciliation features despite initial customer pushback.
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“So we built automatic bank reconciliation. What this means is your transactions in an accounting system are matched to your cash in your bank. Our customers are like, no, no, no, no, no, no. You can't do this. You can't do this with the machine. There's so much nuance to it. What do you mean? I will do it. And we're like, okay, but like, it seems silly not to do this. And so we're still like, we'll do it. But in the process of doing it, A, we achieved 97% accuracy, so we save them like 22 hours. Each small business 22 hours a week, or a month, sorry.”
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