Zendesk
3 statements across 1 episodes · 3 bullish · 0 bearish · 1 people on the record · first statement Sep 5, 2024 by Eoghan McCabe · said 15 times in 6 episodes since 2023 · across every show →
Mentions by year
brought up most by Eoghan McCabe (7), Wade Foster (1), Tristan Handy (1), Oliver Jay (1), Colin Zima (1), Brett Berson (1), Bob Moore (1)
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2024 11 mentions in 4 episodes 3 per episode
- Rebooting Intercom: Eoghan McCabe on Defying Silicon Valley Orthodoxy | Co-founder & CEO
- Building a $4B data platform: Inside dbt Labs' unconventional path | Tristan Handy (Founder & CEO)
- How to find — and keep — product-market fit | Bob Moore (Crossbeam, RJMetrics, Stitch Data)
- The new PLG playbook | Arming the next generation of product-led companies | Oliver Jay (Asana)
- every mention in 2024, scene by scene →
Everything said about Zendesk, oldest first
Sep 5, 2024 positive
Sep 5, 2024 positive
McCabe: Customer service work done by human seats will be replaced by AI
“AI is about to do the exact same in every category particularly categories of software for people to do work. So customer service, which is the one I focus on and obsess about for a living is about to be fundamentally changed because the work of customer servi…”