Omni

6 statements across 2 episodes · 5 bullish · 0 bearish · 2 people on the record · first statement Oct 12, 2023 by Colin Zima · said 13 times in 2 episodes since 2023 · across every show →

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brought up most by Brett Berson (8), Colin Zima (4), Bob Moore (1)

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Everything said about Omni, oldest first

Oct 12, 2023 positive
Disclosure
Zima: Omni supports third-party software in Slack to build trust
“If someone wants me to help them write SQL, or like, I don't know, debug something in Excel, like I'll go do something I do support for other people's products in Slack, because I just think it shows like a positive association with how much we care about thei…”
Colin Zima Oct 12, 2023 ▶ 18:11 How to leverage intuition, customer support, and raw effort | Colin Zima (Omni & Looker)
Oct 12, 2023 positive
Insight
Zima: High-touch customer support is the 2023 version of account-based marketing
“I believe in a high touch support model because I've convinced myself that it is the 2023 version of account based marketing. So we're, that's going to exist forever.”
Colin Zima Oct 12, 2023 ▶ 1:00:59 How to leverage intuition, customer support, and raw effort | Colin Zima (Omni & Looker)
Oct 12, 2023 positive
Insight
Zima: Sub-minute support response times drive massive customer dialogue
“You will be surprised at the difference in the conversation when you respond in one second versus one minute versus 10 minutes. Because when someone asks a question and you respond in 1:02, it immediately turns into a conversation. And It is very likely that y…”
Colin Zima Oct 12, 2023 ▶ 30:18 How to leverage intuition, customer support, and raw effort | Colin Zima (Omni & Looker)
Oct 12, 2023
Assertion Not checkable as stated
Zima: 20 of Omni's 28 employees previously worked at Looker
“I mean, I think one interesting aspect is our company as is 28. And I think 20 of us spent time at Looker and five of us spent time at our co-founders company.”
Colin Zima Oct 12, 2023 ▶ 1:00:29 How to leverage intuition, customer support, and raw effort | Colin Zima (Omni & Looker)
Oct 12, 2023 bullish
Assertion Not checkable as stated
Zima: Looker and Tableau Acquisitions Left a Strategic Void in BI
“Looker and Tableau got acquired within a week of each other. And so again, now this gigantic market that is BI that has existed for the last 40 years has a pretty large sort of strategic hole in terms of there's not a new generational company that exists in BI…”
Colin Zima Oct 12, 2023 ▶ 55:47 How to leverage intuition, customer support, and raw effort | Colin Zima (Omni & Looker)
Sep 19, 2024 positive
Assertion Supported
Moore: RJMetrics alumni later founded prominent data companies dbt, Stitch, and Omni
“The three co-founders of DBT all worked at RJ Metrics. The founders of Stitch, myself and Jake, which became the early competitor to Fivetran and played in that space. Omni, which is a hot new ticket in the BI space, their founding CTO, Chris Merrick, was our …”
Bob Moore Sep 19, 2024 ▶ 23:44 How to find — and keep — product-market fit | Bob Moore (Crossbeam, RJMetrics, Stitch Data)
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