Intercom, every mention
5 scenes (said by Eoghan McCabe) · ← back to Intercom
tap a year for its mentions
every year anyone Eoghan McCabe 16Brett Berson 15Varun Anand 1Ryan Glasgow 1Kareem Amin 1Dennis Pilarinos 1
Verbatim, from the transcripts: the passages where Intercom comes up
Rebooting Intercom: Eoghan McCabe on Defying Silicon Valley Orthodoxy | Co-founder & CEO
- ▶ 11:47 Eoghan McCabe I don't imagine that his way of running his business is directly applicable to Intercom, but if I listen carefully to what he tells me about how he runs things and then make an effort to understand why, then I can enrich my model of how…
- ▶ 15:15 Eoghan McCabe Um, I think there was a decent amount of ego involved in my younger years when I wanted to do the intercom version of everything. 2 times in the scene
- ▶ 38:25 Eoghan McCabe Like, you're ruining our company. 6 times in the scene
- ▶ 52:13 Eoghan McCabe Zendesk Bot has a resolution rate of 29% or high twenties by our benchmark, which is the rate at which it successfully closes the ticket.
- ▶ 55:40 Eoghan McCabe So Intercom does not have a business. 6 times in the scene