enterprise customer

also referred to as: enterprise customers

3 statements across 3 episodes · 1 bullish · 1 bearish · 3 people on the record · first statement Apr 24, 2025 by Jeff Shiner · across every show →

Everything said about enterprise customer, oldest first

Apr 24, 2025 neutral
Assertion Not checkable as stated
Early corporate customers bought 1Password as employee gifts before securing business assets
“Earlier on in the first couple of years, you'd have some companies that would buy copies of one password for all of their employees for Christmas to keep their employees safe. And then it started to change for some of the companies, not many, but some of the c…”
Jeff Shiner Apr 24, 2025 ▶ 17:46 1Password’s growth story | How they went from bootstrapped to $6B company | Jeff Shiner (CEO)
May 8, 2025 negative
Insight
Song: Rigid quarterly roadmapping prevents startups from becoming trusted customer confidants
“That I think is why it becomes difficult for them to become this trusted confidant, because you're never going to move fast enough to actually seize on an opportunity they have. Like, If a customer has a burning problem, they're not going to wait a quarter for…”
Rick Song May 8, 2025 ▶ 46:25 From reluctant founder to $2B valuation: The story of Persona | Rick Song (Co-founder and CEO)
Sep 11, 2025 positive
Insight
Sekar: Enterprise Sales Require Selling Change Management and Peace of Mind
“Actually being able to make change management part of our pitch was super helpful, right? Especially in the enterprise, being able to say, we have the technology, but we will also help you be successful with it. You can get this done end to end in X months, ri…”
Kiren Sekar Sep 11, 2025 ▶ 57:57 Saying yes to everything: How customer obsession built Samsara | Kiren Sekar (CPO)
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