Customer Acquisition Cost

also referred to as: cac · customer acquisition costs

2 statements across 2 episodes · 1 bullish · 1 bearish · 2 people on the record · first statement Oct 5, 2023 by Wade Foster · across every show →

Everything said about Customer Acquisition Cost, oldest first

Oct 5, 2023 positive
Assertion Not checkable as stated
Zapier's early customer acquisition costs rounded to zero via SEO distribution
“You know, we figured out how to, A really good distribution engine that meant our customer acquisition costs like rounded to zero.”
Wade Foster Oct 5, 2023 ▶ 9:06 Contrarian takes on growth, hiring, and fundraising | Wade Foster (Co-founder & CEO at Zapier)
Feb 8, 2024 bearish
Insight
Vertical SaaS at the bottom of the market faces high CAC
“The catch on that, and like one of the tricks is just, it's very, very difficult to be able to build awareness and be able to acquire, at least at the bottom of the market, be able to acquire at an affordable CAC if you don't have really great brand awareness,…”
Michael Cieri Feb 8, 2024 ▶ 13:48 Lessons from Gusto & Square on Finding Your Product Wedge | Michael Cieri
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