This episode carries Josh Reeves's own address, with nobody on the show putting
questions to them. It still counts as said, and it is kept out of every score on their page.
Josh Reeves, co-founder and CEO of Gusto, describes the market research that validated Gusto's initial decision to build a payroll solution for small businesses.
0:00 / 0:06exact quote · 6.3s
720p mp4 · rendered on demand · StarZero watermark
“Like, about 40% of companies were doing it manually and getting fined every year because you have local, state, federal.”
quote is from the automated transcript, cleaned for reading:
filler sounds and stutters are removed, nothing is rephrased. names can be misheard
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More from Josh Reeves
AssertionNot checkable as stated
Reeves: Gusto serves over 400,000 businesses, led by word of mouth
“Even today in 20, 25 with, you know, over 400,000 companies on Gusto and us adding A lot every year. Organic, word of mouth, remains the biggest driver of leads in Tupper Funnel for us”
Josh ReevesJun 4, 2025▶ 20:44Early days building a decacorn
AssertionNot checkable as stated
Reeves: Gusto co-founder Eddie Kim lived in a closet for five months
“Eddie, Eddie slept and lived in that closet for about five months, and it fit a air mattress you know, like I said, it had a skylight and it was also where my other roommate stored all of her clothes, though, so it was kind of both a natural closet and a quasi…”
Josh ReevesJun 4, 2025▶ 11:58Early days building a decacorn
Disclosure
Reeves: Gusto initially ran payroll via in-person visits on a co-founder's laptop
“So the first set of companies that onboarded to Gusto, and we had a different name at the time than Payroll what that meant was we would go to your house and You would type into, it was typically Tomer one of my co-founders, and we love to say you can't spell …”
Josh ReevesJun 4, 2025▶ 13:39Early days building a decacorn
Disclosure
Reeves: Gusto's first cohort was restricted to salaried California first-time employers
“So there was a really clear scoping here to companies in California that had never used payroll before, were paying employees for the first time. They were all salaried employees.”
Josh ReevesJun 4, 2025▶ 14:26Early days building a decacorn
AssertionNot checkable as stated
ZenPayroll added over 100 self-serve customers in its first month
“In that first month through end of January, we added over a hundred customers, and the hundred customers, the majority of which, set up, onboarded without talking to us, you know, they could do it on their own”
Josh ReevesJun 4, 2025▶ 18:33Early days building a decacorn
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