why aren't all 17 resolved? a statement only gets an assessment when the public
record can support or contradict it. opinions and what-ifs never can, and 0 checkable
ones are still open, waiting for their date. predictions held up or didn't;
assertions are supported or contradicted. on every card:
▮▮▮▮▮ certainty ·
▮▮▮▮▮ debate potential. speakers are clickable
Insight
Michael Dell: Hiring incumbent industry veterans fails when creating novel businesses
“And if you hire the people from the adjacent, you know, industry companies
And ask them to go do it.
Well, they're just going to go do what they were doing before, right?
And so that's not going to work. So you need a lot of creativity, and you need to sort of…”
Opinion
Michael Dell: Legacy companies ignoring new tools will fall to startups
“If we keep doing what we were doing before, We're gonna be in serious trouble, because some new company's gonna come along, and yeah, they're gonna have all these new tools. They're not gonna have this legacy of crap from the past, right, and old ways of doing…”
Insight
Michael Dell: Leaders should manufacture a crisis to drive necessary organizational change
“I also believe in this idea that if you don't have a crisis, make one, right? You know, you get people excited, motivated, and To drive the necessary change.”
Insight
Michael Dell: It is advantageous when competitors ignore your operational wins
“I think there's a human instinct to say, hey, look at me. I'm doing this great thing. Isn't this cool? Right? But actually in business, it's better if the competitor doesn't understand or doesn't see you.”
Insight
Michael Dell: Founders should make small, novel mistakes and fix them quickly
“Go make some mistakes nobody's ever made before. Try to make them in small increments. Fix your mistakes as fast as you find them, and you actually want to make mistakes. You just want to make them small and, you know, iterate and fix them quickly.”
What-if
Dell: Dell Technologies would not exist today without mastering its supply chain
“I think if we had not figured out how to do our supply chain well you know, we would not be here today. It's as simple as that.”
Insight
Michael Dell: Negative cash conversion cycles generate massive internal growth capital
“What we figured out was that if we could dramatically shrink our inventory and get paid from our customers faster and, you know maybe not pay our suppliers, you know, instantly pay them a little bit later, then If you're growing and you have a negative cash co…”
Assertion Supported
Dell operated on five days of inventory while competitors held ninety days
“They had like, 90 days in their collective supply chain. And we figured out how to have like, five days. I mean, it was crazy. It was like a massive advantage.”
Insight
Fast inventory turns create massive structural cost advantages in deflationary hardware markets
“Now, the other reason this is important is because it turns out that the price of electronic components Generally goes down, right? And, you know, it's a pretty predictable thing. And so if our components are five days old, and the competitor's components are …”
Insight
Dell: Naivete helps founders by unbinding them from conventional thinking
“I have not been in this industry for a long time, and so you know, all these reasons why it won't work are unknown to me, okay? So that's the naive part, right? And that can actually be sometimes a good thing, right? Because you're not sort of bound by those c…”
Assertion Supported
IBM manufactured none of the core components in its original PC
“And inside the IBM PC, None of the chips were made by IBM, right? And none of the disk drives were made by IBM. The power supply wasn't made by IBM.”
Insight
Successive tech revolutions accelerate faster by building upon existing infrastructure
“Part of it is that each successive wave of technological improvement is built on the prior, you know, foundations, and so, they're able to go faster.”
Insight
Dell: Major paradigm shifts emerge every ten years to expand tech opportunities
“About every 10 years or so, something comes along and just completely expands the opportunity set for the industry.”
Assertion Supported
Dell: Over 80% of Dell's first-year business was to enterprises
“If you go back to the very, very beginning, like the first full year, like over 80% of the business was to businesses.”
Assertion Supported
Dell: 75% to 80% of all technology spending is from businesses
“So, if you look at all technology spending roughly 75 to 80% of it is businesses, not consumer.”
Insight
Michael Dell: Technology business is an infinite game of solving puzzles
“You know, it's all just like fun and interesting, and I want to learn. And it's like it's like a big puzzle to solve and understand. And you think about the impact that technology has on the world What could be more exciting than to be in the middle of that an…”
Disclosure
Dell shipped electronic catalogs on floppy disks before the World Wide Web
“We'd experimented with how do you create an electronic version of the catalog, even like, we're going to send you a floppy disk or a CD-ROM, and you put it in your computer, and you load it up, and the catalog is there.”