why aren't all 10 resolved? a statement only gets an assessment when the public
record can support or contradict it. opinions and what-ifs never can, and 0 checkable
ones are still open, waiting for their date. predictions held up or didn't;
assertions are supported or contradicted. on every card:
▮▮▮▮▮ certainty ·
▮▮▮▮▮ debate potential. speakers are clickable
Assertion Not checkable as stated
DHH: 2004 Basecamp version still generates millions in annual profit
“The version we launched in 2004, we stopped selling in 2010. 16 years ago. We still have customers on it. As an individual business, it's still making millions of dollars.”
Insight
DHH: Users must pay you to earn the right to give feedback
“If you want to tell me ill-considered feedback on anything I make, you gotta pay me. And you can do that with Basecamp, and you can tell me.”
Disclosure
DHH: 37signals relied for two decades on out-teaching rather than outspending
“We're not going to outspend them on a marketing campaign. That was never going to happen, but we could outteach them. We could have better insights, and we could share them, and people could resonate with that and then reciprocate by buying our products, at le…”
Insight
Fried: Equal Pricing Protects Software Businesses From Dangerous Customer Concentration Risk
“What you don't want are a bunch of outlier companies that you cannot afford to lose. You don't want customers that you cannot afford to lose. And so by equalizing our pricing and not letting anyone pay us more than anybody else, we create a bunch of small unit…”
Disclosure
Fried: I Lack the Stamina and Hunger to Build Another Software Startup
“I wouldn't want to try to do this again, because I don't think I could. I don't think I could. And I think it's totally fair to admit, like, I don't think I'm good enough again to do what I did before. I don't have the stamina. I don't have the drive. I don't …”
Disclosure
Fried: Basecamp Welcome Emails Provide Customers With His Direct Personal Email
“Whenever you sign up for Basecamp, the first thing you see is a letter from me with my email address and my signature and my email address, and I want my customers to email me. I don't want to hide from anybody. There's no AI. There's no assistant. There's no …”
Disclosure
Fried: 37signals Does Not Use Email Internally, Communicating Strictly via Basecamp
“I don't, we don't use email inside our company. We use Basecamp. But for the outside world, we use email.”
Disclosure
Fried: Basecamp Hard-Caps Its Maximum Subscription Price at Just $299 Monthly
“So with Basecamp, for example, nobody can pay us more than two 99 a month. Okay. It doesn't matter how many users you have. So you could be a big enterprise, and two nine a month is the most you can possibly. Our prices go way, way low, but that's the most we …”
Assertion Not checkable as stated
DHH: First version of Basecamp took only 380 hours to build
“And especially in the early days of Basecamp, for example, we built the entire first version on me having 10 hours per week, not per day, per week. To build it. That is an enormous constraint on how you could do anything because you can waste 10 hours really q…”
Assertion Supported
DHH: 37signals maintained four products with just seven people in 2007
“By, I think, 2007, we had four major projects or products. We were launching one a year while we were also running Basecamp, while we were seven people at the company.”