Ovitz: Service professionals must keep clients at arm's length, not be friends
Michael Ovitz · Michael Ovitz – Reinventing Talent and Building Momentum at Treville (EP.455) · Jul 7, 2025 · at 1:13:02
CAA co-founder Michael Ovitz shares lessons on setting boundaries between personal life and professional service relationships.
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“I used to preach to all of our people to not think their clients were their friends and to treat them appropriately at arm's length and don't Confide in your personal life. They don't want to hear it. They may tell you they do, but they're not interested. Plus, they're paying you a lot of money, so you got to have a business relationship.”
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