Non-punitive mistake handling turns a six-person compliance team into a hundred
Dave Jerger · Sloane Payne and Dave Joerger – Why Culture Matters (EP.500) · May 4, 2026 · at 30:10
Dave Jerger, Chief Compliance Officer at WCM Investment Management, explains how psychological safety turns the entire organization into active compliance monitors.
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“When you expand that scope out to the whole firm, you essentially turn your compliance team of five to six to a compliance team of a hundred. You have everybody looking out for the firm in the same way. And because they know they're not going to come to me and get punished, they're going to get rewarded for telling me when things happen and happen earlier, you get a lot more volunteering and a lot more cooperation towards that same goal.”
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