Savneet Singh recounts the immediate liquidity crisis and turnaround measures he implemented upon taking the CEO role at PAR Technology.
Insight
Singh: Build novel software internally, but acquire established categories via M&A
“We should be only building software that is truly new and novel, where we're going to be first or second to market. But if we're late to a market, the catch-up work, we've got to do that through M&A, because then you're buying market share, you're cutting pric…”
Opinion
Singh: Bitcoin's blockchain will never have social utility beyond asset hoarding
“The Bitcoin blockchain will not be really used for anything that actually has social utility, but it's an asset that you hoard.”
Opinion
Singh: DeFi protocols primarily exist to support trading useless cryptocurrencies
“All the DeFi protocols about all the financial services have been created for DeFi protocols are primarily to support the trading of other cryptocurrencies that also have no social utility.”
Insight
Singh: Company core values must be polarizing guardrails, not generic lists
“The problem was that when you define your culture with like 10 values, Everybody fits. If I gave Ted a list of 10 values, he'd be like, I'm pretty good at like eight of those, so like, I'm a fit. I always say the values need to be like hard lefts, hard rights”
Opinion
Singh: Uber's decentralized ownership drove global expansion over Lyft's comfortable culture
“Why is that? I'd argue that it was the cultural difference because they had all the same resources, they had the same people, and you had one culture that was so intense that was driven It treated every manager as a CEO of a business unit. You go run that, tha…”
Opinion
Singh: A 30-year-old Warren Buffett would exclusively buy software businesses today
“If Warren Buffett was 30 years old, he'd just be buying software businesses, because they have every aspect of a great business that he talks about. They've got massive moats. You can raise price every year. Customers are happy. It's this beautiful flywheel of…”