The Ledger
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Salesforce products are built in isolation and do not integrate well
“Salesforce, yeah, they will try to provide all of the software, but all of their software is really built, built in very much in isolation. It does not play well with each other, and it's not great for what I see as the future of software where you really have…”
B2B software users will not want chat as their only UI
“I do not subscribe to the belief that everybody's going to want a single chat interface as their only interface within B to B software.”
ClickUp and Rippling share the same compound software platform strategy
“The only other company I'm aware of that, that had a similar strategy is rippling. They call it compound software. But it's the same approach and it just enables significantly greater flexibility and use cases and also velocity and shipping product.”