The Ledger
Every statement that passed quotation and attribution checks. Mix any filter with any other: certainty 1/5, debate potential 5/5, or both at once.
why aren't all 1 resolved? a statement only gets an assessment when the public record can support or contradict it. opinions and what-ifs never can, and 0 checkable ones are still open, waiting for their date. predictions held up or didn't; assertions are supported or contradicted. on every card: ▮▮▮▮▮ certainty · ▮▮▮▮▮ debate potential. speakers are clickable
Zendesk uses Claude to evaluate support conversations for resolution-based pricing
“We have an agent that listens to every conversation that is automated and said, you know, cause we run a resolution platform and we charge for actual resolutions, not just conversations. And so we need to know that the customer's problem was resolved. And so w…”