Transient incidents impact streaming consumers seven times more than full outages
Keith Zubchevich · Inside the Tech Powering Your Streaming Obsession — With Conviva CEO Keith Zubchevich · May 20, 2024 · at 19:52
Conviva CEO Keith Zubchevich explains how streaming network reliability issues usually stem from minor transient congestion rather than catastrophic outages.
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“They're looking for the little things that outages don't cause that are actually seven times more impactful to a consumer experience. Outages happening once, For every one issue caused by an outage, there's seven times the incidents, what I call them, because they're not outages, congestion issues, slowness, sluggish, you know, buffering, things that just caused something not to work properly.”
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