Khoshniyati: Major Retailer Lost $270M Annually Due to 37-Minute Pallet Delays
Amir Khoshniyati · Inside The Rise of Physical AI — With Amir Khoshniyati · Jul 20, 2026 · at 26:46
Amir Khoshniyati, VP at ambient IoT platform Wiliot, explains how quantifying operational bottlenecks like idle pallet dwell times reveals massive retail losses.
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“We have a major retailer out there. They factored in that every time they had a pallet and it was sitting idle more than 37 minutes, there was loss. And then we multiplied that out on an annual basis. And that 37 minutes translated to north of two hundred seventy million dollars annually that they were losing.”
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