Mass layoffs will degrade Twitter's manual, non-AI content moderation, Balmain warns
Simon Balmain · Elon Musk Laid Me Off At Twitter: Simon Balmain · Nov 9, 2022 · at 27:05
Simon Balmain, a laid-off senior community manager at Twitter, discusses the impact of Elon Musk's sweeping layoffs on the platform's trust and safety operations.
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“Content moderation is, it's not AI driven, right? It's not machine learning. It's, you know, there's elements of that to it, like anything in tech, but it's a manual job that real people are doing. And if you're laying off people that do that, then stuff's not going to get checked in the way that it should.”
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