Godement: OpenAI models power live voice support features in T-Mobile app
Olivier Godman · Inside OpenAI Enterprise: Forward Deployed Engineering, GPT-5, and More | BG2 Guest Interview · Bg2 Pod · Sep 11, 2025 · at 7:25
Olivier Godement, Head of Product for OpenAI Platform, describes OpenAI's enterprise deployment with telecom carrier T-Mobile for real-time customer care.
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“And so we've been working with T-Mobile pretty much for the past year at that point to basically automate like not only like text support but also voice support. And so today, like, you know, there are like features like in the T-Mobile app That if you call, actually handled by OpenAI, you know, models behind the scenes.”
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