customer service and support

1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Dec 23, 2025 by Ali Ghodsi · across every show →

Everything said about customer service and support, oldest first

Dec 23, 2025 bearish
Opinion
Ghodsi: AI automation in customer support is overhyped
“I think automating, like, customer service and support is a little bit overhyped.”
Ali Ghodsi Dec 23, 2025 ▶ 40:30 AI Enterprise - Databricks & Glean | BG2 Guest Interview · Bg2 Pod
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