Jan 3, 2021 · 45m · another-podcast

The history of doom-scrolling

Benedict Evans · 30m spoken Toni Cowan-Brown · 9m spoken
0:00 / 0:00

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Tech analysts Benedict Evans and Tony Cairn-Brown explore the resurgence of email newsletters and the modern creator economy, analyzing platform architecture, the myth of media democratization, and why algorithmic curation is mathematically inevitable.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. The hosts hold 76.4% of the talking time here. How this is scored →

The hosts as informed peer 8.0 Guest teaching 1.6 Guest disagreement 1.4 The hosts pushing back 2.6
05100:0015:0030:0045:003:06–5:45 · The hosts as informed peer 8/10 Substack as Blogging's Rebirth and Turnkey Publishing Stack Benedict establishes deep historical context on newsletters, comparing Substack to Medium and explaining the technical friction of integrating WordPress, Mailchimp, and Stripe APIs. Tony largely listens and affirms Benedict's breakdown of the software stack.5:46–11:02 · The hosts as informed peer 8/10 The Debate on Democratization: Software Tool Versus Network Platform Tony challenges the marketing narrative of democratization, arguing platforms favor writers with pre-existing scale. Benedict dissects the core taxonomy, distinguishing between pure software tools like Squarespace and network discovery platforms like Instagram.11:02–14:01 · The hosts as informed peer 8/10 Content Moderation, Inevitable Algorithms, and Platform Economics Benedict argues that chronological feeds are merely randomizing algorithms and that Substack cannot evade recommendation algorithms once subscriptions multiply. Tony reinforces this by noting content moderation obligations scale directly with platform ambition.14:01–17:55 · The hosts as informed peer 7/10 Audience Acquisition, Viral Growth Loops, and Platform Identity Benedict traces bottom-of-email growth loops back to Hotmail's viral marketing mechanism. Tony and Benedict agree that platform branding marks a shift away from neutral utility towards an aggregated network.17:56–22:08 · The hosts as informed peer 8/10 Monetization Psychology and the Lifecycle of Saturated Channels Benedict explains channel saturation using a slash-and-burn agriculture metaphor and pushes back against Ben Thompson's assertion that email lacks algorithmic filtering, citing volatility in email open rates.22:08–27:36 · The hosts as informed peer 8/10 The Global Creator Economy, Unbundling, and Disaggregated Media Tony introduces China's creator tipping culture and live streaming engagement models. Benedict counters with Western equivalents like MrBeast's dark kitchens and Instagram unbundling traditional magazine genres.27:37–32:59 · The hosts as informed peer 8/10 Scaling the Unscalable: Niche Curation and Intentional Engagement Benedict illustrates bespoke curation through a single-book Tokyo shop and Japanese ceramics, formulating the paradox of the internet scaling the unscalable. Tony contrasts broad viral chasing with tight, intentional niche targeting on TikTok.32:59–37:18 · The hosts as informed peer 8/10 The Arts and Crafts Analogy and the Pendulum of Content Benedict draws a historical analogy to Britain's 19th-century Arts and Crafts movement as a cyclical backlash against mass manufacturing. He stresses that Substack will inevitably need algorithmic sorting or lose its democratization claims.37:19–45:14 · The hosts as informed peer 9/10 Platform Lifecycles, Dunbar's Number, and the History of Doom-Scrolling Benedict calculates feed overflow combining Zuckerberg's Law with Dunbar's number to prove why algorithms become mathematically necessary. Both hosts reflect on doom-scrolling habits, concluding with a lighthearted look at media consumption fatigue.3:06–5:45 · Guest teaching 1/10 Substack as Blogging's Rebirth and Turnkey Publishing Stack Benedict establishes deep historical context on newsletters, comparing Substack to Medium and explaining the technical friction of integrating WordPress, Mailchimp, and Stripe APIs. Tony largely listens and affirms Benedict's breakdown of the software stack.5:46–11:02 · Guest teaching 2/10 The Debate on Democratization: Software Tool Versus Network Platform Tony challenges the marketing narrative of democratization, arguing platforms favor writers with pre-existing scale. Benedict dissects the core taxonomy, distinguishing between pure software tools like Squarespace and network discovery platforms like Instagram.11:02–14:01 · Guest teaching 2/10 Content Moderation, Inevitable Algorithms, and Platform Economics Benedict argues that chronological feeds are merely randomizing algorithms and that Substack cannot evade recommendation algorithms once subscriptions multiply. Tony reinforces this by noting content moderation obligations scale directly with platform ambition.14:01–17:55 · Guest teaching 1/10 Audience Acquisition, Viral Growth Loops, and Platform Identity Benedict traces bottom-of-email growth loops back to Hotmail's viral marketing mechanism. Tony and Benedict agree that platform branding marks a shift away from neutral utility towards an aggregated network.17:56–22:08 · Guest teaching 1/10 Monetization Psychology and the Lifecycle of Saturated Channels Benedict explains channel saturation using a slash-and-burn agriculture metaphor and pushes back against Ben Thompson's assertion that email lacks algorithmic filtering, citing volatility in email open rates.22:08–27:36 · Guest teaching 3/10 The Global Creator Economy, Unbundling, and Disaggregated Media Tony introduces China's creator tipping culture and live streaming engagement models. Benedict counters with Western equivalents like MrBeast's dark kitchens and Instagram unbundling traditional magazine genres.27:37–32:59 · Guest teaching 2/10 Scaling the Unscalable: Niche Curation and Intentional Engagement Benedict illustrates bespoke curation through a single-book Tokyo shop and Japanese ceramics, formulating the paradox of the internet scaling the unscalable. Tony contrasts broad viral chasing with tight, intentional niche targeting on TikTok.32:59–37:18 · Guest teaching 1/10 The Arts and Crafts Analogy and the Pendulum of Content Benedict draws a historical analogy to Britain's 19th-century Arts and Crafts movement as a cyclical backlash against mass manufacturing. He stresses that Substack will inevitably need algorithmic sorting or lose its democratization claims.37:19–45:14 · Guest teaching 1/10 Platform Lifecycles, Dunbar's Number, and the History of Doom-Scrolling Benedict calculates feed overflow combining Zuckerberg's Law with Dunbar's number to prove why algorithms become mathematically necessary. Both hosts reflect on doom-scrolling habits, concluding with a lighthearted look at media consumption fatigue.3:06–5:45 · Guest disagreement 1/10 Substack as Blogging's Rebirth and Turnkey Publishing Stack Benedict establishes deep historical context on newsletters, comparing Substack to Medium and explaining the technical friction of integrating WordPress, Mailchimp, and Stripe APIs. Tony largely listens and affirms Benedict's breakdown of the software stack.5:46–11:02 · Guest disagreement 2/10 The Debate on Democratization: Software Tool Versus Network Platform Tony challenges the marketing narrative of democratization, arguing platforms favor writers with pre-existing scale. Benedict dissects the core taxonomy, distinguishing between pure software tools like Squarespace and network discovery platforms like Instagram.11:02–14:01 · Guest disagreement 2/10 Content Moderation, Inevitable Algorithms, and Platform Economics Benedict argues that chronological feeds are merely randomizing algorithms and that Substack cannot evade recommendation algorithms once subscriptions multiply. Tony reinforces this by noting content moderation obligations scale directly with platform ambition.14:01–17:55 · Guest disagreement 1/10 Audience Acquisition, Viral Growth Loops, and Platform Identity Benedict traces bottom-of-email growth loops back to Hotmail's viral marketing mechanism. Tony and Benedict agree that platform branding marks a shift away from neutral utility towards an aggregated network.17:56–22:08 · Guest disagreement 1/10 Monetization Psychology and the Lifecycle of Saturated Channels Benedict explains channel saturation using a slash-and-burn agriculture metaphor and pushes back against Ben Thompson's assertion that email lacks algorithmic filtering, citing volatility in email open rates.22:08–27:36 · Guest disagreement 2/10 The Global Creator Economy, Unbundling, and Disaggregated Media Tony introduces China's creator tipping culture and live streaming engagement models. Benedict counters with Western equivalents like MrBeast's dark kitchens and Instagram unbundling traditional magazine genres.27:37–32:59 · Guest disagreement 1/10 Scaling the Unscalable: Niche Curation and Intentional Engagement Benedict illustrates bespoke curation through a single-book Tokyo shop and Japanese ceramics, formulating the paradox of the internet scaling the unscalable. Tony contrasts broad viral chasing with tight, intentional niche targeting on TikTok.32:59–37:18 · Guest disagreement 2/10 The Arts and Crafts Analogy and the Pendulum of Content Benedict draws a historical analogy to Britain's 19th-century Arts and Crafts movement as a cyclical backlash against mass manufacturing. He stresses that Substack will inevitably need algorithmic sorting or lose its democratization claims.37:19–45:14 · Guest disagreement 1/10 Platform Lifecycles, Dunbar's Number, and the History of Doom-Scrolling Benedict calculates feed overflow combining Zuckerberg's Law with Dunbar's number to prove why algorithms become mathematically necessary. Both hosts reflect on doom-scrolling habits, concluding with a lighthearted look at media consumption fatigue.3:06–5:45 · The hosts pushing back 1/10 Substack as Blogging's Rebirth and Turnkey Publishing Stack Benedict establishes deep historical context on newsletters, comparing Substack to Medium and explaining the technical friction of integrating WordPress, Mailchimp, and Stripe APIs. Tony largely listens and affirms Benedict's breakdown of the software stack.5:46–11:02 · The hosts pushing back 3/10 The Debate on Democratization: Software Tool Versus Network Platform Tony challenges the marketing narrative of democratization, arguing platforms favor writers with pre-existing scale. Benedict dissects the core taxonomy, distinguishing between pure software tools like Squarespace and network discovery platforms like Instagram.11:02–14:01 · The hosts pushing back 4/10 Content Moderation, Inevitable Algorithms, and Platform Economics Benedict argues that chronological feeds are merely randomizing algorithms and that Substack cannot evade recommendation algorithms once subscriptions multiply. Tony reinforces this by noting content moderation obligations scale directly with platform ambition.14:01–17:55 · The hosts pushing back 2/10 Audience Acquisition, Viral Growth Loops, and Platform Identity Benedict traces bottom-of-email growth loops back to Hotmail's viral marketing mechanism. Tony and Benedict agree that platform branding marks a shift away from neutral utility towards an aggregated network.17:56–22:08 · The hosts pushing back 3/10 Monetization Psychology and the Lifecycle of Saturated Channels Benedict explains channel saturation using a slash-and-burn agriculture metaphor and pushes back against Ben Thompson's assertion that email lacks algorithmic filtering, citing volatility in email open rates.22:08–27:36 · The hosts pushing back 3/10 The Global Creator Economy, Unbundling, and Disaggregated Media Tony introduces China's creator tipping culture and live streaming engagement models. Benedict counters with Western equivalents like MrBeast's dark kitchens and Instagram unbundling traditional magazine genres.27:37–32:59 · The hosts pushing back 2/10 Scaling the Unscalable: Niche Curation and Intentional Engagement Benedict illustrates bespoke curation through a single-book Tokyo shop and Japanese ceramics, formulating the paradox of the internet scaling the unscalable. Tony contrasts broad viral chasing with tight, intentional niche targeting on TikTok.32:59–37:18 · The hosts pushing back 3/10 The Arts and Crafts Analogy and the Pendulum of Content Benedict draws a historical analogy to Britain's 19th-century Arts and Crafts movement as a cyclical backlash against mass manufacturing. He stresses that Substack will inevitably need algorithmic sorting or lose its democratization claims.37:19–45:14 · The hosts pushing back 2/10 Platform Lifecycles, Dunbar's Number, and the History of Doom-Scrolling Benedict calculates feed overflow combining Zuckerberg's Law with Dunbar's number to prove why algorithms become mathematically necessary. Both hosts reflect on doom-scrolling habits, concluding with a lighthearted look at media consumption fatigue.

speaking balance: gold is the hosts, purple is the guest (3 minute bins)

0:00 · the hosts 69.1% · guest 30.9%0:00 · the hosts 69.1% · guest 30.9%3:00 · the hosts 87.8% · guest 12.2%3:00 · the hosts 87.8% · guest 12.2%6:00 · the hosts 71.4% · guest 28.6%6:00 · the hosts 71.4% · guest 28.6%9:00 · the hosts 98.1% · guest 1.9%9:00 · the hosts 98.1% · guest 1.9%12:00 · the hosts 68.8% · guest 31.2%12:00 · the hosts 68.8% · guest 31.2%15:00 · the hosts 56.7% · guest 43.3%15:00 · the hosts 56.7% · guest 43.3%18:00 · the hosts 99.7% · guest 0.3%18:00 · the hosts 99.7% · guest 0.3%21:00 · the hosts 70.1% · guest 29.9%21:00 · the hosts 70.1% · guest 29.9%24:00 · the hosts 67.4% · guest 32.6%24:00 · the hosts 67.4% · guest 32.6%27:00 · the hosts 79.1% · guest 20.9%27:00 · the hosts 79.1% · guest 20.9%30:00 · the hosts 49.2% · guest 50.8%30:00 · the hosts 49.2% · guest 50.8%33:00 · the hosts 89.6% · guest 10.4%33:00 · the hosts 89.6% · guest 10.4%36:00 · the hosts 84.5% · guest 15.5%36:00 · the hosts 84.5% · guest 15.5%39:00 · the hosts 82.7% · guest 17.3%39:00 · the hosts 82.7% · guest 17.3%42:00 · the hosts 71.8% · guest 28.2%42:00 · the hosts 71.8% · guest 28.2%45:00 · the hosts 77.9% · guest 22.1%45:00 · the hosts 77.9% · guest 22.1%
Sharpest disagreement ▶ 6:05 Tony rejects the democratization narrative of publishing platforms

Tony dismisses Substack's claimed democratization of media, arguing that distribution mechanisms structurally reward writers who already possess massive external audiences.

Hardest push from the hosts ▶ 12:10 Benedict refutes the idea that chronological feeds are non-algorithmic

Benedict rejects the popular framing that chronological delivery avoids algorithms, demonstrating that arrival timing functions as a randomized sorting formula once feeds scale.

Biggest teaching moment ▶ 13:24 Tony breaks down the commercial indifference toward free-tier creators

Tony explains the platform incentive structure to Benedict, showing that Substack has zero economic reason to support audience discovery for unpaid writers who generate no transaction fees.

The host holds their own ▶ 41:40 Benedict models mathematical newsfeed overflow

Benedict showcases analytical mastery by combining Zuckerberg's Law with Dunbar's number to prove that 150 friends generating modest interactions inevitably yields over 1,000 daily items.

the scores for every segment, with the reasoning behind each
ChapterTopicThe hosts as informed peerGuest teachingGuest disagreementThe hosts pushing backWhy
Substack as Blogging's Rebirth and Turnkey Publishing Stack 8111 Benedict establishes deep historical context on newsletters, comparing Substack to Medium and explaining the technical friction of integrating WordPress, Mailchimp, and Stripe APIs. Tony largely listens and affirms Benedict's breakdown of the software stack.
The Debate on Democratization: Software Tool Versus Network Platform 8223 Tony challenges the marketing narrative of democratization, arguing platforms favor writers with pre-existing scale. Benedict dissects the core taxonomy, distinguishing between pure software tools like Squarespace and network discovery platforms like Instagram.
Content Moderation, Inevitable Algorithms, and Platform Economics 8224 Benedict argues that chronological feeds are merely randomizing algorithms and that Substack cannot evade recommendation algorithms once subscriptions multiply. Tony reinforces this by noting content moderation obligations scale directly with platform ambition.
Audience Acquisition, Viral Growth Loops, and Platform Identity 7112 Benedict traces bottom-of-email growth loops back to Hotmail's viral marketing mechanism. Tony and Benedict agree that platform branding marks a shift away from neutral utility towards an aggregated network.
Monetization Psychology and the Lifecycle of Saturated Channels 8113 Benedict explains channel saturation using a slash-and-burn agriculture metaphor and pushes back against Ben Thompson's assertion that email lacks algorithmic filtering, citing volatility in email open rates.
The Global Creator Economy, Unbundling, and Disaggregated Media 8323 Tony introduces China's creator tipping culture and live streaming engagement models. Benedict counters with Western equivalents like MrBeast's dark kitchens and Instagram unbundling traditional magazine genres.
Scaling the Unscalable: Niche Curation and Intentional Engagement 8212 Benedict illustrates bespoke curation through a single-book Tokyo shop and Japanese ceramics, formulating the paradox of the internet scaling the unscalable. Tony contrasts broad viral chasing with tight, intentional niche targeting on TikTok.
The Arts and Crafts Analogy and the Pendulum of Content 8123 Benedict draws a historical analogy to Britain's 19th-century Arts and Crafts movement as a cyclical backlash against mass manufacturing. He stresses that Substack will inevitably need algorithmic sorting or lose its democratization claims.
Platform Lifecycles, Dunbar's Number, and the History of Doom-Scrolling 9112 Benedict calculates feed overflow combining Zuckerberg's Law with Dunbar's number to prove why algorithms become mathematically necessary. Both hosts reflect on doom-scrolling habits, concluding with a lighthearted look at media consumption fatigue.

Statements from this episode (19)

Assertion Supported
Evans: Craigslist originated as an email newsletter
“And so there's just a kind of an interesting, like, swirling mass here, because, I mean, Craigslist started as a newsletter. Email newsletters have been around probably since before the web.”
Benedict Evans Jan 3, 2021 ▶ 1:11
Opinion
Cairn-Brown: Substack hasn't reinvented anything despite the hype
“I have to say there's something there for me that, I don't know, it's been top of mind for me of why, why all the hype around Substack, because it hasn't reinvented anything, to your point, and it came top of mind for us because they just announced that they'v…”
Toni Cowan-Brown Jan 3, 2021 ▶ 2:28
Assertion Not checkable as stated
Evans: RSS never became mainstream consumer tech and died
“RSS never really became a consumer thing, and RSS died.”
Benedict Evans Jan 3, 2021 ▶ 3:31
Opinion
Evans: Social media platforms killed mainstream blogging in the early 2010s
“I feel like Instagram, Tumblr, Facebook, Twitter between them sort of killed mainstream blogging. In the 2000 and the early teens.”
Benedict Evans Jan 3, 2021 ▶ 4:17
Insight
Evans: Substack succeeds by bundling WordPress, Mailchimp, and Stripe
“Substack is also easier than WordPress plus Stripe plus MailChimp plus plus plus plus. And so you can just go and go and get started.”
Benedict Evans Jan 3, 2021 ▶ 5:39
Assertion Not checkable as stated
Evans: Tumblr bridged software tools and recommendation networks
“Tumblr is kind of, was sort of halfway between the two of those, because it was a tool, but there was also like a network and a recommendation system around it, because there was all the kind of the, what was it called? The, there was like a liking model.”
Benedict Evans Jan 3, 2021 ▶ 8:24
Insight
Evans: Substack sits between a pure tool and a recommendation network
“Substack is in this kind of interesting place in the middle where, like, on one level they are squares, they are a Squarespace or MailChimp, they're a tool, and you pay them, or if you're charging, you pay, if you're not charging, it's free, and that's it, whi…”
Benedict Evans Jan 3, 2021 ▶ 10:20
Assertion Supported
Evans: Mailchimp banned an anti-vaxxer without a recommendation algorithm
“MailChimp took down this Australian anti-vax campaigner, and MailChimp has no algorithm at all.”
Benedict Evans Jan 3, 2021 ▶ 11:23
Insight
Cairn-Brown: Platforms beyond pure software must make content moderation central
“Because if you're just the software, then I don't think you ever have to worry that much about content moderation. But the moment that you're a little bit more, in my opinion, than just the software, then the content moderation piece is a huge part of your bus…”
Toni Cowan-Brown Jan 3, 2021 ▶ 13:49
Assertion Not checkable as stated
Evans: Top Substack writers built their audiences in journalism decades ago
“Look at all the people on the leaderboard on Substack. You know, they're all well-established big brand, big names. Yeah, all white men, which is basically because they all entered journalism 30 years ago. So they're all people who have a pre-existing audience…”
Benedict Evans Jan 3, 2021 ▶ 14:01
Disclosure
Evans sends 500,000 monthly emails to his 150,000 newsletter subscribers
“It costs me quite a lot because I've got a 150,000 subscribers. So like, yeah, they charge me for that. I send more than half a million emails a month.”
Benedict Evans Jan 3, 2021 ▶ 15:00
Insight
Evans: Newsletters monetize better than websites because emails feel physically tangible
“Secondly, I feel like an email has more, like, physicality and more tangible value, so it feels like you've got a thing that you still have and can own, and you're getting, it's coming to you, so it feels like you're getting this ongoing service, as opposed to…”
Benedict Evans Jan 3, 2021 ▶ 19:03
Assertion Supported
Evans: Ben Thompson is wrong, email open rates depend on algorithms
“I love Ben Thompson, but he keeps saying there's no algorithm in email, like, Ben, have you looked at your open rates? Because I've looked at mine, and yeah, there is a fucking algorithm.”
Benedict Evans Jan 3, 2021 ▶ 21:31
Opinion
Cairn-Brown: Western markets lag China in creator economy monetization models
“China feels massively ahead of the game with their sort of mentality of tipping creators left, right and center and paying for certain things. And I love this idea of, you know, you can read 90% of a book and if you actually enjoy it and want to read the last …”
Toni Cowan-Brown Jan 3, 2021 ▶ 22:28
Opinion
Evans: Entertaining ten-year-olds generates far more money than niche newsletters
“Email newsletters for, like, insidery gossip around newspapers and tech strategy are, like, a super micro niche. Entertaining ten-year-olds, that's where the money's at.”
Benedict Evans Jan 3, 2021 ▶ 23:46
Insight
Cairn-Brown: Unbundling media replaces human middlemen with platform algorithms
“With the unbundling, there's also, we're taking out The middleman, but actually instead you're putting in an algorithm”
Toni Cowan-Brown Jan 3, 2021 ▶ 26:11
Assertion Not publicly verifiable
Evans: FT Weekend festival sold 3 to 4 times more tickets online
“So the FT Weekend does this literary festival every summer, which is like professors and writers and so on, in like three big tents in a park in North London, Kenwood House. And they sell a couple of thousand tickets, and it's like a hundred quid. And this yea…”
Benedict Evans Jan 3, 2021 ▶ 29:56
Prediction Not checkable as stated
Evans: Newsletter platforms will inevitably need algorithmic feeds as they scale
“What is it going to look like when you've got 10,000 people on your platform, and everybody's got signed up to 200 newsletters, You're going to have an algorithm. You are. Or you're going to be MailChimp, and you're going to say, that's not my problem, in whic…”
Benedict Evans Jan 3, 2021 ▶ 35:32
Assertion Supported
Evans: Average Facebook users are eligible to see 1,000 items daily
“The average Facebook user is eligible to see something over a thousand items a day. And that is a 150 people doing 10 things a day.”
Benedict Evans Jan 3, 2021 ▶ 42:10
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