enterprise software

“No, five percent of people will see it, realize it, and adopt it, and be able to get the company to buy it. The other 95% of people, you need to tell them it exists, you need to tell them why, and then you need to help them work out how on earth they're going …”

“Digital transformation actually means you go from eighties digital to 2010 digital, even though it's now 2020, but that's how big companies work.”

“Enterprise software is actually relatively I wouldn't say non, I wouldn't say non-existent, but much further behind relative to what we see to the west.”

“I don't feel like we have a uniform definition of what we mean by digital transformation. I've seen it used in a variety of different places, but actually More often than not, I'm not seeing it attached to enterprise software. I see it attached to a variety of…”

“One of the things that sort of occurred to me over time, I sort of realized over time, is that any industry you don't know anything about is full of 1,000,000,010 billion dollar companies you've never heard of.”

“While tech is obsessed with Web three and metaverse, There's going to be an awful lot of billion dollar companies that do something that sounds really boring until you describe what it is and you think, oh yeah, I can see how that would be useful.”

“This stuff does, yes, this stuff happens for the sake of argument, but it does not happen in three months or three, it takes three years. The deployment for that is going to take, yes, the actually turning it into software that's not just ChatGPT.”

“And there's been like two things in the history of enterprise software. This has worked. I mean, one of them is Slack and I forget what the other one is. And what happens is you get to like five or 10% of your tan, and then you run out of the kind of people wh…”

“No one's going to pay a hundred million dollars just for the technology that you can buy off the shelf. They need to understand how they can map this to the needs that they have.”

“This is like the great fallacy of enterprise software that you can just sell to the users, and it's like it only ever worked for Slack and one other company. Maybe Notion, but even Notion has capped out.”

“Slack had a network effect in that One team would use it, and then someone was working with that team, so they would use Slack, and then their team would use it, and then they, so it would kind of spread organically. There were very, very few pieces of enterpr…”

“You're not the right person to see all of those problems. You're also not the right person to get everybody to use this. And so there's just this kind of huge gap between we give everyone a tool that can make stuff, and therefore everyone is going to make new …”

“We'll all get some cost savings out of it and some efficiency gains that will get competed away in price because we're all doing it. And at the end of the day, as long as you don't screw it up, this doesn't change the competitive dynamics. Very much.”