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chatbots

also referred to as: chatbot

3 statements across 3 episodes · 0 bullish · 2 bearish · 1 people on the record · first statement Oct 22, 2023 by Benedict Evans · across every show →

Everything said about chatbots, oldest first

Oct 22, 2023 negative
Insight
Evans: Chatbots are the wrong interface for many use cases
“I mean, there's a bunch of use cases where it doesn't matter how good the model is, a chatbot is just not the right interface.”
Benedict Evans Oct 22, 2023 ▶ 35:33 Bundling/Unbundling AI
Aug 21, 2025 neutral
Prediction Not checkable as stated
Evans: Chatbots are not the final AI product form
“The chatbot isn't the right product is what's going to happen is these are going to spiral off in different places where they actually do have different product strategies.”
Benedict Evans Aug 21, 2025 ▶ 12:50 A double episode: AI differentiation, and Apple does F1
Jun 5, 2026 negative
Opinion
Evans: Chatbots are a terrible user interface for AI
“I feel like chatbots are terrible interface and users need product and interface and tooling and company and go to market around that. And so that we all have thousands of companies that go out and build that.”
Benedict Evans Jun 5, 2026 ▶ 3:54 The spring updates on AI
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