The Ledger
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State bar association threatened DoNotPay with prosecution over AI lawyer
“Another state bar association actually threatened us. And they said that if you do it, it's against the rules and we'll prosecute you for unauthorized practice of law.”
DoNotPay routes requests through user IPs to bypass corporate anti-bot blocks
“And the way we got around that is we have the Do Not Pay app, and it actually uses the IP of the user, so it's like a, it's almost like lots of distributed nodes fighting these companies, and they haven't been able to stop that.”
DoNotPay aims to eliminate the need for everyday lawyers
“My goal is to make it so the average person doesn't need to see a lawyer. If you're being accused of burning down someone's house, you should probably still see a lawyer, but normal people don't deal with that. They just deal with Comcast, United, Their hospit…”
AI will enable instant automated class-action lawsuits
“Yeah, I think there'll be instant class actions. So right now, the way class actions work is imagine a big cryptocurrency exchange steals all the money... Years of bankruptcy and class actions drag it out. And then almost 10 years later, someone gets a check f…”
Major corporations deploy AI to block consumer attempts at refunds
“On the AI front, the big companies are using AI now to stop consumers even outside of Do Not Pay.”
United Airlines grants refunds over 80% of the time for DoNotPay letters
“And so, 80% plus of the time, they just grant the refund.”
DoNotPay received 300 requests for AI courtroom defense and accepted two
“We had about 300 people step forward and offer their cases, and we accepted two of them”
Browder envisions autonomous robot lawyers securing consumer refunds in the background
“I imagine a world where you didn't even know that something happened. Robot lawyers were fighting for you in the background, and almost immediately they get you the refund or something back.”
DoNotPay used GPT to build a 1.4M row hospital price database
“What we've done is we've had GPT scrape all of these websites Create a master Excel of 1.4 million rows because they don't name these treatments properly. They just put obscure codes and standardize it among all hospitals in the US.”
Consumer legal tech requires a horizontal strategy to build retention
“Do not pay is only successful because it's a horizontal company that Average person, unless you're a bad driver like me, only gets a parking ticket once a year. And so you can't be able to build a real company around that. And so because we've gone horizontal …”