Nguyen: Users Abandon Software Tasks if Latency Exceeds Five Seconds
Christopher Nguyen · a16z Podcast | Making Sense of Big Data, Machine Learning, and Deep Learning · Jan 2, 2019 · at 16:19
Christopher Nguyen, former Google executive and CEO of Adatao, discusses workflow latency and user behavior in software applications on the a16z Podcast.
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“We had a phrase we call the five second barrier. And if the user can't get something done, you know, within five seconds, they won't ever do it. It's not like they'll do it at, you know, at twice the latency.”
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