Collison: Reputation systems turn local services into online marketplace problems
Patrick Collison · a16z Podcast | The Movement of Money · Jan 2, 2019 · at 8:12
Patrick Collison, CEO and co-founder of Stripe, explains how software platforms digitize legacy service industries like pest control and childcare by addressing trust and coordination issues.
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“The problem of pest control is, is, is being turned into a marketplace problem or the problem of childcare. All these things that kind of, when you zoom out involve a significant coordination problem or sort of information asymmetry where reputation systems can sort of be brought to bear to make the service better.”
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