Tom Lehman is the co-founder and CEO of Genius. He is explaining Genius's internal culture principle that encourages team members to speak up about flawed company processes.
Insight
Lehman: Startups should release imperfect projects and refine them in public
“You know, the worst thing is the best thing. Like, the worse the project is, the better it is to get it out there, and then really perfect it in public to the extent it needs to be perfected.”
Insight
Lehman: Don't execute grand upfront plans; build products incrementally
“It's called Seeing Like a State by Jim Scott, and it basically sort of is a long argument against sort of making a grand plan, And then trying to execute it, and it's just, it's gonna go awry, so don't make a grand plan, do an incremental thing.”
Insight
Lehman: Feeling comfortable means you are not moving fast enough
“If you are feeling comfortable, you are not moving fast enough, you're not pushing hard enough, and it's kind of a corny, like, cliche at this point, but I think it's very true, and so, you know, if you work here, you shouldn't expect to feel comfortable, but …”
Insight
Lehman: External experts and investors cannot solve a startup's hardest problems
“Whenever we had a hard problem and we went into a meeting with a lawyer or an investor or a YC partner or some kind of expert thinking, this is the meeting where someone's going to tell us like what to do. And it's so great that we have access to this. It just…”
Insight
Lehman: Always choose to do the task you least want to do
“Yeah, so run into the spike is basically the idea that whenever you're trying to decide what to do, you should do the thing you don't want to do. So there's always, when you're making a decision, you're like, well, it's this or that, and like, I know what I wa…”
Insight
Tom Lehman: Incremental software releases must align with a grand vision
“I think the sort of challenge is, when you're thinking about worse is better, you're thinking about doing small things, you don't wanna, there's a reality, which is you don't wanna release some huge, You know, in the software context, some huge feature in whol…”