Lawson: iPhone call apps are merely touchscreen versions of push-button phones
Jeff Lawson · a16z Podcast | What Software Developers (and Therefore Every Company) Need · Jan 2, 2019 · at 14:14
Jeff Lawson, co-founder and CEO of Twilio, explains why traditional telecommunications UX stagnated for decades before programmable communications APIs.
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“If you want to make a phone call, the only change that's really happened in a 150 years was dialing with an operator, to dialing with a rotary, to dialing with a push button. Now open up the phone app on your iPhone. Super computer in your pocket. It's still just the touch screen representation of the same push button telephone that John F. Kennedy would be familiar with using.”
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