Jain: Early Salesforce buyers bought the software to learn Salesforce's playbook
Prabhav Jain · The Future of Digital Workers · Mar 20, 2025 · at 13:38
Prabhav Jain, CTO of 11x, draws an analogy to Salesforce when describing how 11x uses internal campaign performance data to guide its customers' outbound sales strategies.
0:00 / 0:03exact quote · 3.8s
▶ Watch the full episode on YouTube → 720p mp4 · rendered on demand · StarZero watermark
“Like in the early days of Salesforce, people bought Salesforce to learn how Salesforce use Salesforce.”
quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →
More from Prabhav Jain
Prabhav Jain: 11x will avoid AI agents when outcomes don't require them
“So, if I can do something without using agents, I will.”
Prabhav Jain: True AI agents must plan, reason, reflect, and improve
“But you know, for us, like agents really have to plan Reason. Reflect. Think. Get better over time. Like, to me, that is the definition of a true agent.”
Jain: Code generation agent ecosystem is already mature
“You know, what I've seen is that, especially in, like, code generation, I sort of count that as, like, true agentic companies. Because not only can they, like, generate code, like, you know, plan what they're gonna write, then generate the code, then run it, s…”
Jain: 11x was a customer for a large percentage of YC startups
“If you went to, like, the last, like, YC demo day, you probably saw ElevenX as a customer for such a large percentage of those companies.”
Jain: Moving 11x from London to San Francisco earlier would have accelerated growth
“Yeah. I mean, there's just so much development happening here and like we learn so much from our peers. Right. Everyone is facing similar problems. Right. And then the rate at which we can accelerate by kind of being in this Mecca, having you know, this collec…”
Jain: AI agents mark a shift to non-deterministic user interfaces
“Over the last 25 years, we have been trained to understand, like, web and mobile interfaces. And now, you have these agents coming up which aren't, like, deterministic. They change what the output every time you sort of call them. And that's like a very new th…”