Margit Wennmachers: If you must eat shit during an apology, don't nibble
Margit Wennmachers · a16z Podcast | Crisis Time -- What to Do When Things Go Sideways · Jan 2, 2019 · at 13:03
Margit Wennmachers, partner at Andreessen Horowitz and former co-founder of Outcast Agency, discusses effective crisis management strategies for corporate leaders.
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“If you're going to eat shit, Don't nibble. If the company's made a big mistake, or if you've made a personal mistake, and you're going to go admit it, don't make that one short little sentence, and then walk off the stage.”
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“We need so much of that because a lot of the folks here, they are running large companies, but like, they've never run a thing. They're out of a dorm into their new dorm with kombucha and massage tables.”
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“Diane Greene was ousted from Google for like a very innocent contract who'd look at pictures, I mean, satellites, right?”
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