Lisa Su: Solve 3-to-4-year customer problems rather than verbatim feature requests
Lisa Su · How to Build a Thriving AI Ecosystem with Lisa Su, CEO of AMD · Oct 17, 2024 · at 23:49
Lisa Su, CEO of AMD, explains AMD's product development philosophy in a discussion with a16z Operating Partner Bob Swan on balancing customer input with long-term hardware leadership.
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“And that's where it's most beneficial is, you know, talking to our customers about, hey, like, what problems are you having? Like, what are you trying to solve? You know, two, three, four years out. And then, you know, our technologists can really come up with ideas for how to solve those problems. So it's not like it's you know, one for one where we listen to everything people say but we do listen a lot because that tells us, you know, that we're working on the right things, because whatever we do, you want to ensure that the technology you're building is something that, you know, will solve somebody's problem.”
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